Shipping Practices and Policy

Original artworks are shipped from my studio in the Czech Republic, Europe. International shipping is available, and the cost will be calculated when you check out.

For artwork on paper, shipping is calculated in the checkout price. The timeline for shipping artwork on paper: you can expect your piece to leave my studio within three business days. Once a piece is with the shipping company, you'll receive an email with tracking information.

Shipping for canvas paintings: International shipping is available and is not included in the checkout price.

Depending on the size of the artwork and destination, shipping fees vary. A shipping quote will be provided when you decide to purchase a painting. I also offer the option to send the unstretched canvas rolled in a tube. The costs are lower, but please be conscious, that you have to organize the stretching of the canvas by yourself. I specify in each listing if a painting ships rolled or "ready to hang."

This may have to change after purchase for international shipping, depending on how it needs to be taken by the shipping company. This will be discussed if it comes up. Ready to hang means that the painting ships stretched and with hanging hardware installed.

Once you receive a rolled painting, it can be taken to a local framer or canvas shop to be stretched back onto bars. Typically this cost is the same or less than the shipping said piece stretched.

The timeline for shipping original art is not a quick one, as pieces have to be retrieved from storage, prepared, and safely packaged. Typically, you can expect your piece to leave my studio within seven business days. Once a piece is with the shipping company, you'll receive an email with tracking information. I cannot guarantee any specific timeframe for delivery (especially for international shipping) once it's with the shippers.

Return Policy

As a rule, no refunds are given for original art, commissions or print purchases. Shipping is difficult and expensive, so please ensure you're certain of your decision prior to purchasing. If your item arrives damaged, please photograph the state of the packaging, the label on the package, and the damage to the item, then email veronika@czimmermann.cz. I'll work with you to ship the piece back to me. Once in transit, you will receive a refund for the item or can transfer the cost to a different piece.

Installment Terms and Conditions

I offer the option to purchase original art priced over $1000 in installments. I manually manage these installments, so there’s no interest or third-party fees. At purchase, make the NOTE about the "installments" option in the listing. Payment is done in four payments over four months, each for 25% of the painting cost.

You'll pay 25% of the painting cost at purchase, then you'll receive invoices for the next three consecutive months for 25% each. The painting will ship once all payments are 100% complete.

If you decide at any point in the purchase process that you would no longer like to finish the purchase, you have two options:

1. You can apply the amount you have already paid to another available painting.

2. You can receive a refund of the amount you have paid less 25%. I reserve the right to this 25% fee, as the painting has been unavailable and unlisted due to your intent to purchase.

In case of any questions please contact me at veronika@czimmermann.cz.